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Privacy Policy

Welcome to the Privacy Policy of US Travel Assistant, LLC (“US Travel Assistant,” “we,” “us,” or “our”). This policy outlines how we collect, utilize, and disclose your information in connection with your interactions with our websites and services, as indicated under the heading [Websites – (Covered Entities)] (“Websites”). The scope of this Privacy Policy encompasses various channels, including our websites, phone conversations, and remote video calls. Additionally, it elucidates the choices available to you regarding the use of your personal information. Information pertinent to California residents and individuals within the European Union is also incorporated within this policy.


Personal Data: Any information related to an identified or identifiable natural person (“data subject/user”). An identifiable natural person is someone who can be directly or indirectly identified, using identifiers such as a name, identification number, location data, online identifier, or factors specific to their
identity. In the context of this Privacy Policy, Personal Data or Personal Information refers to information linked to a particular person, excluding de-identified or aggregate information.

Data subject/user: Refers to any identified or identifiable natural person whose personal data is processed by US Travel Assistant, LLC (the controller responsible for processing).

Processing: Any operation or set of operations performed on personal data, whether automated or manual, such as collection, recording, organization, storage, retrieval, use, disclosure, alignment, combination, restriction, erasure, or destruction.

Consent of the data subject/user: A freely given, specific, informed, and unambiguous indication of the data subject/user’s wishes, signifying agreement to the processing of personal data.

Information We Collect

We, or our service providers, may collect both Personal Data and non-identifying data when you interact with our websites or services. The types of Personal Information collected depend on the nature of your interaction with us, such as browsing our websites or making a purchase. The categories of information potentially collected include:

Identifiers: Real names, nicknames, postal addresses, online identifiers, IP addresses, email addresses, account numbers, Social Security numbers, driver’s license numbers, passport numbers, and other government identification numbers.

Other Types of Information: Physical characteristics, telephone number, education, employment, financial information (e.g., bank account, credit card numbers), and additional information provided
directly by you (e.g., survey responses).

Characteristics Protected Under Some Laws: Age, national origin, citizenship, marital status, medical information, sex, sexual orientation, and veteran or military status.

Internet Information: Browsing history, search history, device information, and interactions with our websites or partner sites.

Geolocation Information: Information about your residence or location.

Audio and Visual Information: Recordings of calls and visual recordings, with consent.

Professional and Employment-Related Information: Professional status, affiliations, employment history, and employment status requested by your Visa application.

How We Use and Share Your Information

Personal Data is not traded for marketing purposes without consent. We may share Personal Data:

1. With vendors providing services at our direction.
2. With affiliates, if necessary for service provision.
3. When required by legal processes or enforceable governmental requests.
4. To enforce our Terms of Use, investigate violations, and address fraud, security, or technical concerns.
5. To protect rights, property, or safety, as required or permitted by law.
6. In the event of a business transaction like a merger, acquisition, or asset sale.
7. Under a subpoena, court order, governmental inquiry, or other legal process.
8. With professionals (e.g., lawyers) providing services through our products.
9. With government entities to fulfill purchased products.
10. By applicable laws.

Information We Collect via Technology
We may automatically collect information about your website and service usage, such as referring URLs, browser types, devices, access times, and other non-personally identifiable data. We use technologies like cookies for this purpose, allowing us to improve services and monitor performance. Third-party services, like Google Analytics, may also be employed for performance monitoring.

How We Protect Information
Security measures, including encryption, firewalls, and secure socket layer technology, are implemented to protect information from unauthorized access. While we take precautions, no method is foolproof, and risks exist.

Your Rights Regarding Personal Information

You have the right to:

1. Request a copy of your data.
2. Request corrections to inaccurate information.
3. Request erasure or restriction of your data, where applicable.
4. Object to processing or withdraw consent.
5. Raise concerns about data processing.
To exercise these rights, contact us at support@onlinevisaz.com.

Links to Other Websites
Our service may include links to other websites. This Privacy Policy only applies to information collected
through our websites, and we are not responsible for the privacy practices of linked websites. Check their
privacy statements before use.

Information for EU Customers and Visitors
For EU individuals, we process personal data based on the lawful bases outlined, and your rights include
access, correction, erasure, and objection to processing.

Changes to Our Privacy Policy
This Privacy Policy may change, with updates posted on our websites. 

Children’s Privacy
Our services are not directed to individuals under 18. If you suspect we’ve collected information from a child under 13, contact us at support@ustravelassistant.com for a prompt deletion.

Data Retention
We retain personal data for the customer relationship duration and 12 months post-last interaction.

Online Behavioral Advertising
Third-party organizations may engage in interest-based advertising on our websites. You can opt out via www.optout.aboutads.info.

California Users
California residents have additional rights. To exercise these, visit https://onlinevisaz.com/contact/ and select “Do Not Sell My Personal Information.”

International Users
If accessing our services outside the U.S., be aware your data may be transferred to and processed in other countries without equivalent protections.

Contact Us
This Privacy Policy is part of our Terms of Service. For questions, contact us at support@onlinevisaz.com.

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